AI Support + Order Recovery for SMM Panels
Resolve tickets 10× faster.
Recover failed orders automatically.
Helix triages every support ticket, drafts a human-reviewable reply with full order context, and quietly resends failed orders to your providers — securely, with no panel credentials ever touching the browser.
AI ticket triage
Classifies billing, delay, refill, ban, refund, and technical issues, then drafts a tone-controlled reply.
Auto-resend engine
Detects failed orders, waits your configured delay, retries via the provider API, and caps attempts.
Zero-trust by design
Panel API keys stay encrypted server-side. Role-based access. Full audit log of every AI action.